How long does an enterprise ethernet installation take?

Lead times vary by connection type: EoC is 2-4 weeks, FTTB is 4-8 weeks, and dedicated fibre can be 8-16 weeks depending on whether new fibre needs to be built to your premises.

What is a committed information rate?

CIR is the bandwidth guaranteed in your contract. Unlike broadband where speeds are "up to", a CIR of 100 Mbps means you will always get at least 100 Mbps.

Can we upgrade bandwidth later?

Yes. Most enterprise ethernet connections can be upgraded without changing the physical infrastructure, depending on the connection type and carrier.

Do we need enterprise ethernet for VoIP?

Not necessarily. Business NBN can work well for smaller offices. But if you have 20+ concurrent calls, large file transfers, or video conferencing, dedicated circuits provide the consistency you need.

What happens if the SLA is breached?

SLA breaches result in service credits applied to your account. The specific terms depend on the carrier and connection type.

Can you manage multiple connections at different sites?

Yes. We manage enterprise ethernet across all your sites with centralised monitoring, a single invoice, and consistent SLA tracking.

Dedicated Circuits

Enterprise Ethernet

Guaranteed speeds, SLA-backed uptime, and symmetric bandwidth. For businesses where best-effort is not good enough.

10 Gbps

Max Speed

99.99%

Uptime SLA

100%

Symmetric

4hr

Fault Response

Get a Site Assessment 1300 049 211

Why Dedicated

Shared Internet vs Dedicated Circuits

See the difference between shared broadband and dedicated enterprise connectivity.

Shared Broadband

Shared bandwidth — speeds drop when other users are active

No committed information rate or speed guarantee

Asymmetric speeds — upload is a fraction of download

Standard fault response — business waits in the consumer queue

No SLA — if the connection goes down, there is no guarantee on resolution time

Variable latency that impacts VoIP and real-time applications

Dedicated Circuits

Dedicated bandwidth — your speed is your speed, 24/7

Committed information rate (CIR) guaranteed in your contract

Symmetric speeds — same upload and download for cloud backup and VoIP

Enhanced fault response with 4-hour SLA on eligible services

SLA-backed uptime with financial penalties if breached

Consistent low latency for voice, video, and business applications

Options

Connection Types

From cost-effective EoC to dedicated dark fibre, we source the right connection for each site.

Ethernet over Copper (EoC)

Bonded copper pairs delivering symmetric speeds up to 20 Mbps. Cost-effective for sites needing guaranteed bandwidth without fibre.

Best for: Small offices needing SLA

Fibre to the Building (FTTB)

Fibre to the building basement with ethernet to your floor. Symmetric speeds from 10 Mbps to 1 Gbps with committed rates.

Best for: Office buildings and business parks

Dedicated Fibre

End-to-end fibre optic connection dedicated to your business. Speeds from 100 Mbps to 10 Gbps with the highest SLAs.

Best for: High-bandwidth, mission-critical sites

Dark Fibre

Unlit fibre optic strands leased for your exclusive use. Full control over equipment, protocols, and bandwidth.

Best for: Data centres and large campuses

Layer 2 Point-to-Point

Dedicated Layer 2 connections between sites for private, low-latency inter-office networking.

Best for: Multi-site private networking

Benefits

Enterprise Ethernet Benefits

Dedicated connectivity designed for businesses that cannot afford compromises.

Committed Speeds

Guaranteed bandwidth with committed information rate in your contract

Symmetric Upload

Same upload and download speed for cloud backup, VoIP, and video

SLA-Backed Uptime

99.95-99.99% uptime SLA with financial penalties for breach

Scalable Bandwidth

Upgrade bandwidth without changing the physical connection

Low Latency

Consistent sub-millisecond latency for real-time applications

Multi-Carrier

We source from multiple carriers to find the best option per site

Comparison

Enterprise Ethernet Options

Compare connection types to find the right fit for your requirements.

Swipe to see all options →

Feature	EoC	FTTB	Dedicated FibrePopular	Dark Fibre
Max Speed	20 Mbps	1 Gbps	10 Gbps	100 Gbps+
Symmetric
Uptime SLA	99.9%	99.95%	99.99%	99.99%
Committed Rate				Self-managed
Lead Time	2-4 weeks	4-8 weeks	8-16 weeks	12-20 weeks
Best For	Small offices	Office buildings	Mission-critical	Data centres

Use Cases

Who Needs Dedicated Circuits

Head Office

Guaranteed bandwidth for 50+ users with cloud applications, VoIP, and video conferencing

Data Centre

High-capacity connections for server hosting, backup, and disaster recovery

Healthcare

Reliable, low-latency connections for medical imaging, telehealth, and patient systems

Multi-Site

Private Layer 2 connections between offices for consistent application performance

Getting Connected

Enterprise Ethernet Onboarding

From site survey to go-live, we manage the entire process.

Step 1

Site Survey

We assess carrier availability, building access, and infrastructure at your location.

Step 2

Solution Design

We recommend the right connection type, speed, and carrier based on your requirements.

Step 3

Carrier Ordering

We place orders with carriers and manage build coordination, permits, and provisioning.

Step 4

Installation

Physical installation, router configuration, and end-to-end testing.

Step 5

Go Live & Monitor

Service activated with proactive monitoring, SLA tracking, and ongoing support.