Is business NBN faster than residential?

Business NBN includes dedicated speed tiers up to 2000/500 Mbps, traffic priority, higher CVC allocation, and enhanced fault response with 4-hour SLAs — resulting in faster, more consistent real-world performance than residential plans.

What speeds can I get on FTTP or HFC?

On FTTP and HFC connections, business NBN tiers go up to 2000/500 Mbps. The 250/100, 500/200, 1000/400, and 2000/500 tiers are available on FTTP and HFC technologies. FTTN and FTTC are limited to lower speed tiers.

What if NBN is not available at our site?

We can provide fixed wireless, enterprise ethernet, or 4G/5G alternatives. We always check all options during the availability assessment.

Can we bundle voice with our NBN?

Yes. PCONNECT can bundle cloud voice (UC XCEL, UC XPRESS, Teams Calling) with your business NBN for a single-provider experience.

How long does installation take?

Typical lead time is 2-4 weeks depending on the NBN technology at your site. FTTP and HFC are usually faster than FTTN.

Do you support multiple sites?

Yes. We manage business NBN across all your sites with a single invoice and centralised support, even if different carriers are used at different locations.

Business Broadband

Business NBN

Business-grade NBN up to 2 Gbps on FTTP and HFC. Traffic priority, 4-hour fault response SLAs, and multi-carrier options — not retail internet dressed up as business.

Check Availability 1300 049 211

Business NBN Speed Tiers

50/20 Mbps

Standard Business

100/40 Mbps

Enhanced Business

250/100 Mbps

Premium Business

500/200 Mbps

Superfast BusinessFTTP / HFC

1000/400 Mbps

Ultrafast BusinessFTTP / HFC

2000/500 Mbps

Hyperfast BusinessFTTP / HFC

vs Retail

~25 Mbps peak

Retail NBN (congested)

0 Gbps

Max Download (FTTP/HFC)

Carrier Options

0hr

Fault Response

Invoice

Why Upgrade

Retail NBN vs Business-Grade NBN

See the difference between consumer-grade internet and a properly managed business connection.

Retail NBN

Best-effort speeds that drop during peak hours

Consumer support with long wait times and scripts

No traffic priority — your VoIP competes with Netflix

Standard fault response — could be days for a fix

Shared CVC bandwidth with residential users

No proactive monitoring or usage alerts

Business-Grade NBN

Business traffic priority with less congestion

Dedicated business support with faster escalation

QoS available for voice and critical applications

4-hour enhanced fault response SLA options

Higher CVC allocation for consistent performance

Proactive monitoring and usage alerts from PCONNECT

Speed Tiers

Business NBN Speed Tiers

Choose the right speed for your office size and usage requirements. 500Mbps+ tiers available on FTTP and HFC connections.

Swipe to see all options →

Feature	50/20	100/40Popular	250/100	500/200	1000/400	2000/500New
Typical Users	5-10	10-25	25-50	50-80	80-150	150+
Cloud Apps
VoIP Quality	Good	Excellent	Excellent	Excellent	Excellent	Excellent
Video Conferencing	Basic	HD Multi-party	HD Multi-party	HD Multi-party	HD Multi-party	HD Multi-party
Large File Transfers	Slow	Moderate	Fast	Very Fast	Very Fast	Instant
Static IP
Business SLA	Standard	Standard	12hr Essentials	4hr Pro	4hr Pro	4hr Pro
NBN Technology	All	All	FTTP / HFC	FTTP / HFC	FTTP / HFC	FTTP / HFC
Best For	Small offices	Growing teams	Busy offices	High-demand sites	Multi-site HQ	Enterprise campus

Carrier Partners

Multi-Carrier NBN

We source business NBN from multiple carriers to give you the best option for each site.

Aussie Broadband

Business-grade NBN with priority traffic and Australian support

AAPT/VOCUS

Enterprise fibre and fixed wireless for business

Telstra Wholesale

Widest coverage across regional and metro Australia

Features

Business NBN Features

Everything you need from a business broadband connection, without the retail compromises.

Traffic Priority

Business-grade traffic priority with less contention during peak hours

Static IP

Static IP addresses for VPN, hosting, CCTV, and remote access

Faster Fault Response

Enhanced SLA options with 4-hour fault response on eligible services

Symmetric Options

Symmetric upload/download on eligible NBN technologies (FTTP, Enterprise Ethernet)

Voice Bundling

Bundle with PCONNECT voice services for a single provider experience

Proactive Monitoring

Real-time link monitoring and usage alerts to prevent bill shock

Getting Connected

Business NBN Onboarding

From availability check to go-live, here is the process.

Step 1

Availability Check

We check NBN technology and carrier availability at your site address.

Step 2

Carrier Selection

We recommend the best carrier based on technology, speed, and support level.

Step 3

Order & Provision

We place the order and manage the provisioning process on your behalf.

Step 4

Configuration

Router configured with static IP, QoS, and any voice bundling.

Step 5

Go Live

Service goes live with proactive monitoring and ongoing support.