Backup & Failover

4G/5G Backup

Automatic failover to 4G or 5G when your primary connection drops. Your business stays online — zero manual intervention, zero disruption.

Stage 1

Normal Operation

Primary: Online
Stage 2

Outage Detected

Primary: DOWN
Stage 3

Auto Failover

4G Backup: Activating...
Stage 4

Business Continues

Backup: Online · 0 disruption
0s

Failover Time

0%

Coverage Area

0/7

Monitoring

Zero0

Manual Steps

Why Backup

No Backup vs Managed Failover

See the difference between hoping your internet stays up and having automatic failover protection.

No Backup

When the internet goes down, the business stops
Staff resort to mobile hotspots with no business configuration
EFTPOS, POS, and critical systems go offline immediately
No visibility into when the outage started or will resolve
Manual intervention needed to restore any connectivity
Customer-facing systems offline with no ETA for customers

Managed 4G/5G Failover

Automatic failover in seconds — most users never notice
Managed router with built-in SIM, preconfigured for your network
EFTPOS, POS, and critical systems continue without interruption
Instant alerts when failover activates so IT knows immediately
Zero manual intervention — failback is automatic when primary recovers
Customer-facing systems stay online throughout the outage
Features

4G/5G Backup Features

Managed failover connectivity that works automatically when you need it most.

Auto Failover

Switches to 4G/5G in seconds when primary connection drops — no manual steps

Managed Router

Enterprise router with built-in SIM, preconfigured and monitored by PCONNECT

SD-WAN Integration

Works seamlessly with Fortinet SD-WAN for intelligent multi-path failover

Instant Alerts

Email and SMS alerts when failover activates and when primary recovers

Auto Failback

Automatically returns to primary connection when it recovers — seamlessly

5G Ready

5G-capable hardware for maximum backup bandwidth where 5G coverage exists

Network infrastructure
Industries

Where Backup Matters Most

Some businesses cannot afford even minutes of downtime. 4G/5G backup is essential for these industries.

Retail

Keep EFTPOS, POS systems, and stock management online when the primary connection drops. Even minutes of downtime means lost sales.

  • EFTPOS failover
  • POS system continuity
  • Click & collect availability

Medical & Healthcare

Patient management systems, Medicare claiming, and telehealth cannot wait for an outage to be resolved. 4G backup keeps clinics operational.

  • Patient system uptime
  • Medicare claiming continuity
  • Telehealth availability

Construction

Temporary sites and remote locations often lack reliable fixed-line connectivity. 4G/5G provides primary or backup connectivity anywhere.

  • Temporary site connectivity
  • Remote location access
  • CCTV & security systems
Getting Protected

4G/5G Backup Deployment

From assessment to protection, the deployment is fast and simple.

1

Coverage Check

We check 4G/5G coverage at your site and select the best mobile carrier.

2

Hardware Selection

Enterprise router with built-in SIM selected based on your bandwidth needs.

3

Configuration

Router preconfigured with failover rules, VPN tunnels, and your network settings.

4

Installation

Hardware installed, tested, and verified for automatic failover behaviour.

5

Monitoring

Ongoing monitoring with alerts, SIM management, and 24/7 support.

FAQ

Frequently Asked Questions

Add 4G/5G Backup

Tell us your site address and we will check coverage, recommend hardware, and get your backup connection deployed.